Testimonials From Satisfied Customers
Our attention to detail, the quality of our systems, and how we go about advising and helping people choose the right underfloor heating package for their project generates a lot of feedback from our customers by email, post and phone.
And over half of our business comes from referrals from other customers and even on referral from people who went elsewhere and wished they hadn't.
But don't take our word for it, if you have a project that you want to heat with an underfloor heating system, or you are unsure if under floor heating will suit your project ask us to give you a quotation, phone us, or email us - click here for contact details.
On the record
This is what some of our customers have been happy to go on the record as saying.
"I would like to take this opportunity to thank you and your colleagues at Continental for your thoroughly good service and attention to detail."
Mr J Bluck - See the actual letter
"...thank you for your excellent product and service ... [the installation was] easy and trouble free even for someone inexperienced like myself ... I would have no hesitation in recommending this product to anyone considering underfloor heating.
Mr Liam P, North Yorkshire - See the actual letter
"I just wanted to thank everyone at Continental for getting our job together so fast....start to finish in one week"
Mr Alex W, Devon - See the actual letter
"the system is now working perfectly....your help and advice over the past months of the extended installation period has been much appreciated and I would have no hesitation in recommending your company to anyone"
Mr Roger P / Ms Jo W, Hampshire - See the actual letter
"Thanks again for your prompt action on this problem....to immediately and correctly trace the fault over the telephone is some achievement...not having to wait in a call waiting system has distinct advantages too. I must also say that out of all the gadgets / new technologies I built into the house, UFH is the only one I would definitely use again...Continental of course"
Mr D P, Cornwall - See the actual letter
So what do people say about other companies?
"You have helped me solve the problems with my XXXXXXX system and it is now working again.....my wife and I are very grateful for the time you spent despite it not being your system.....It is a pity that XXXXXXX wouldn't return our calls...... and without your help we would no doubt have had to get lawyers involved.....thank you so very much, and rest assured if anyone we know wants UFH we will only be recommending Continental - if only we had chosen you in the first place."
Mr C I and Ms S J, London
Time and time again we get such calls.
Keep reading for more happy customers
"By far the most helpful company I have spoken to so far"
Mrs S Y, Self-builder
"you were the only company that took the time to listen to me and my needs... [you] offered honest advice and didn't try to sell me things I didn't need"
Mr G B, Self-builder
"You are a safe, friendly company to deal with. Your customer service is second to none..."
Mr E McM, Architect & Self-builder
"I think that competent after-sales support is a key indicator of a good business and yours has been top class."
Mr D P, Self-Builder
"My architect recommended you, I know he was very happy with the system he bought from you for his own house, and he was right. Your customer service is a cut above and your system a reasonable price."
Mr R E, Self-builder
"My brother is a plumber and can't speak highly enough of you product. Not only is it easy to install but the after-care is second to none "
Mr M McA, Self-builder
"Your systems are so easy to install. I would be happy to recommend you to anyone that asked. You've been absolute champions..."
Mr R S, Builder
"Your system is good kit, very easy to work with"
Mr J P, Property Developer
"Your advice and support was great. You were there all the way... I was extremely reassured by the time you took to talk through my concerns."
Mr G W, Self-builder
"It's nice to do business with a company that goes the extra mile ... our clients appreciate that"
Mr M L - Architect
"Out of all the companies I spoke to, you were the best. You took your time to get it right and you didn't talk down to me. Your advice was simple common sense."
Mr C P, Self-builder
"You were a pleasure to deal with. Extremely friendly and focused on my needs..."
Dr M S, Self-builder
"You are a first rate company. Your honest advice gave me the confidence to source my own system. I have even recommended you to my neighbours..."
Mr S M, Self-builder
"You live up to your promise to deliver. Our system was there when we really needed it... give everyone a slap on the back from me..."
Mr M M, Self-builder
"Thank you very much for your excellent service and commitment to get things done"
Dr M, Self-builder
"Very easy system to install. With the step-by-step instructions, we just can't go wrong..."
Mr A C, Builder
"WOW ! What a service, many thanks"
Mr S C, Self-builder
If you want to discuss your project or to get a free quotation just contact us. Our customers enjoy an unrivalled level of support and service from us - we are committed to your satisfaction.
